Module 1: Introduction to Computers
- The Computer
- Types of Computers
- PCs: Desktops, Laptops, Tablet PCs,
- iPads, and Handheld Computers
- Servers
- Mainframe Computers
- Centralized Computing
- Minicomputers
Module 2: PC Architecture and Components
- PC Architecture
- Computer Case & Power Supply Unit
- System Board & Expansion Slots
- Central Processing Unit (CPU)
- Computer Memory
- Video Card & Graphics Processing Unit (GPU)
- BIOS Chip & CMOS Memory Chip
- The PC Boot Sequence
Module 3: Computer Storage Systems
- Computer Storage Solutions
- Hard Drive Storage
- CD-ROM & CD Usage Guidelines
- CD-ROM/CD-RW Drive Speeds
- DVD-ROM Drives & Usage Guidelines
- High-Definition Optical drives
- Tape Backup Drives
- USB Disk & Flash Storage
- Solid State drives & Cloud Storage
Module 4: Input/Output Devices
- Input Devices: The Keyboard, The
- Mouse, Pointing Devices
- Other Input Devices: Scanners, Digital
- Cameras & Microphones
- Output Devices: Monitors
- Printers: Dot-Matrix Printers, Inkjet &
- Bubble Jet Printers & Laser Printers, Multifunction, 3D
- Plotters & Speakers
- Connecting Input/ Output Devices: Serial,
- Parallel, Universal Serial Bus, SCSI &
- FireWire Connections
Module 5: Computer Software
- Computer Software
- Types of Computer Software
- Operating Systems (OS): DOS, Microsoft Windows, UNIX, Linux & Macintosh
- Network Operating System (NOS):
- Microsoft Windows Server, UNIX & Linux
- Common Applications
- File Extensions
- Computer Performance
Module 6: Networking Essentials
- Understanding Networks
- Networking Components
- Types of Networks
- Transmission Media: Cable Media &
- Wireless Media, and Bluetooth
- Media Access Protocols
- Network Connectivity Devices: Network Interface Cards (NIC), Modems, Repeaters, Hubs, Bridges, Switches, Routers & Gateways
- Network Protocols
- The Network Operating System (NOS)
- Network Services
- Peer-to-Peer Architecture
- Client/Server Architecture
Module 7: Internet Technology and
Concepts
- Team Building
- Leadership vs. Management
- Responsibilities of a Team Leader
- Team Building Benefits
- Team Selection
- Team Communication
- What is Conflict Resolution?
- Motivating Teams
- Coaching Teams
Module 8: Electronic Commerce
- Electronic Commerce (E-Commerce)
- Traditional Commerce vs. E-Commerce
- E-Commerce Challenges: Internet Taxation, Security, Intellectual Property & Legitimacy
- Types of E-Commerce: Business-to-Business (B2B) E-Commerce, Business-to-Consumer (B2C) E-commerce & Online Auctions
- Setting Up an E-Commerce Solution
⇒ Determining your Business Model
⇒ Registering your Domain Name
⇒ Hosting your Website
⇒ Building your Website
⇒ E-Commerce Enabling Your Website
⇒ Marketing Your Website
Module 9: Computer Security Measures
- Computer Security
- Methods of Attack: DoS’s, Social
- Engineering, Brute Force, Spoofing,
- Spamming, Sniffers, Viruses & Theft
- Computer Security Measures:
- Administrative, Technology & Physical
- Measures
- Technology-based Measures: Biometrics Password, Access Control Lists (ACLs), Auditing & Firewalls
- Understanding Viruses
- Types of Viruses: MBR viruses, Macro
- Viruses, File Infector Viruses, Virus
- Hoaxes, Worms & Trojans
- Antivirus Software: The Antivirus Engine
- & Virus Definition Files
- Virus Protection Software
- Antivirus Guidelines
- Spyware
- Updating Software
- Encryption: Symmetric Encryption &
- Asymmetric Encryption
- Digital Signatures & Digital Certificates
- Backup Strategies: Full, Incremental &
- Differential Backups